Our Word of the Year choice serves as a symbol of each year’s most meaningful events and lookup trends.It is an opportunity for us to reflect on the language and ideas that represented each year.The Keynote studies also tested for tolerance of price increases and interest in expanded services, examining interest in more than a dozen different price levels, cross-referenced by customer income level and other demographic data.The Keynote Customer Experience Rankings for Online Dating Web Sites provide in-depth competitive analysis of the online dating industry and contain hundreds of additional data points, as well as a detailed analysis of study findings. Customer Experience Management Keynote's customer experience management (CEM) services offer both competitive intelligence studies and custom engagement services examining consumer attitudes and behavior on the Web.True's success was driven in part by the view that the site is "safe," "ethical" and "trustworthy," characteristics that counter prospective customer concerns about online dating sites.Nearly twice as many prospective True customers described the site as "safe" and "trustworthy" as those prospective customers visiting other sites.To learn more about Keynote's CEM solutions, visit:
Keynote is viewed as The Internet Performance Authority due to the company's global infrastructure of over 1,600 measurement computers in more than 50 cities worldwide that capture and store on a daily basis over 60 million Internet performance measurements, frequent media citations quoting Keynote's Web performance data and analysis, the company's market-leading Web performance indices for vertical markets and leading customer research that provides critical business insight into online customer experiences, industry trends and competitive Web strategies. is headquartered in San Mateo, California and can be reached at by phone in the U. Other trademarks are the property of their respective owners.
Personals -------------------------------------------------------------- Love Happens, American and Yahoo!
Personals were ranked as the leading sites in the online dating industry based on the Keynote Customer Experience Rankings, an overall measure of online customer experience based on evaluation of more than 250 metrics for each site.
So, take a stroll down memory lane to remember all of our past Word of the Year selections.
-- Keynote Systems: --Love Happens, a New Entrant to the Online Dating Market, Wins the Hearts of Customers --Yahoo!